felix mobile Review: Unlimited data, limited speed

By Alex Choros

Last updated 01 February 2022

felix mobile Plans Review: The Verdict

felix mobile is a unique provider offering unlimited data at a reasonable price, but with a significant speed cap. It represents good value if you want a phone plan you don't need to think about, but is a bit limited when it comes to extras and support.

What we love

Solid value
Unlimited

What could be improved

Few extras
Small number of support channels

The essentials

Value:

Support:

Extras:

Overall:

See all felix mobile plans

In this review, we'll look at value, support options, and the extras you by signing up to felix.

Before we start, here are felix's mobile plans:

#1	felix mobile	felix mobile felix 25GB Mobile Plan 25GB data at download speeds up to 150Mbps Vodafone 5G Network in selected areas with 5G devices Deal: Get 50% off your first 3 mths when you switch to felix. $12.50/mth for first 3 mths, then $25/mth. Use promo code FELIX50. T&Cs apply $25 Per 1 Month Renewal Go to Site	$25 Per 1 Month Renewal	Go to Site
#2	felix mobile Editor's Pick	felix mobile Editor's Pick felix 50GB Mobile Plan 50GB data at download speeds up to 150Mbps Vodafone 5G Network in selected areas with 5G devices Deal: Get 50% off your first 3 mths when you switch to felix. $15/mth for first 3 mths, then $30/mth. Use promo code FELIX50. T&Cs apply $30 Per 1 Month Renewal Go to Site	$30 Per 1 Month Renewal	Go to Site
#3	felix mobile	felix mobile felix Unlimited Mobile Plan Unlimited data at download speeds up to 20Mbps Vodafone 5G Network in selected areas with 5G devices Deal: Get 50% off your first 3 mths when you switch to felix. $20/mth for first 3 mths, then $40/mth. Use promo code FELIX50. T&Cs apply $40 Per 1 Month Renewal Go to Site	$40 Per 1 Month Renewal	Go to Site

felix mobile plans: Value

Mobile plan value isn't black and white. There's no single best value provider. For example, a telco's cheapest plan could represent a bad buy, but the same provider could offer a much better deal at a higher price point. Our philosophy is that you shouldn't pay for more data than you use, and as such, judge value accordingly.

Based on extrapolated data from the ACCC, the average Australian uses about 30GB per month. We base our value score on how much a telco charges for its cheapest plan that meets that criteria, excluding discounts, promos, and extras.

felix is a little different to most providers, however. It has just a single plan. $35 per month gets you unlimited data, but you're restricted to download speeds of 20Mbps. That's similar to an NBN 25 connection. For comparison, most 4G mobile connections should be able to get download speeds of at least 50Mbps in metro areas. At the same time, 20Mbps is enough for most online activities, including streaming video and a bit of hotspotting. It won't be suitable for downloading or uploading large files, however.

#1	Moose Mobile Editor's Pick	Moose Mobile Editor's Pick Moose 26.80 SIM Only 40GB data at download speeds up to 100Mbps On the Optus 5G Mobile Network Deal: Get 40GB for $12.40 – Includes $14.40 off and 13GB bonus data for first 6 months. Offer ends 31.05.25 $12.40/mth Min. cost $12.40 Link not supplied	$12.40/mth Min. cost $12.40	Link not supplied
#2	iiNet	iiNet 50GB Medium Plan 50GB data at download speeds up to 150Mbps Vodafone 5G Network in selected areas with 5G devices Deal: 50% off - $17.50/mth for first 6 months, then $35/mth ongoing. Available until withdrawn. T&Cs apply. $17.50 Per 1 Month Renewal Go to Site	$17.50 Per 1 Month Renewal	Go to Site
#3	TPG Editor's Pick	TPG Editor's Pick 50GB Medium Plan 50GB data at download speeds up to 150Mbps Vodafone 5G Network in selected areas with 5G devices Deal: 50% off - $17.50/mth for first 6 months, then $35/mth ongoing. Available until withdrawn. T&Cs apply. $17.50 Per 1 Month Renewal Go to Site	$17.50 Per 1 Month Renewal	Go to Site
#4	Kogan Mobile	Kogan Mobile Medium Monthly Plan 40GB data On the Vodafone 4G Mobile Network Deal: Get 50GB for $10 for first month (includes $15 off + 10GB bonus data), then 40GB for $25 thereafter, valid until 27.04.25 $25 Per 1 Month Renewal Go to Site	$25 Per 1 Month Renewal	Go to Site
#5	felix mobile Editor's Pick	felix mobile Editor's Pick felix 50GB Mobile Plan 50GB data at download speeds up to 150Mbps Vodafone 5G Network in selected areas with 5G devices Deal: Get 50% off your first 3 mths when you switch to felix. $15/mth for first 3 mths, then $30/mth. Use promo code FELIX50. T&Cs apply $30 Per 1 Month Renewal Go to Site	$30 Per 1 Month Renewal	Go to Site
#6	Everyday Mobile	Everyday Mobile Pre-paid Mobile $30 Recharge 32GB data at download speeds up to 100Mbps Uses part of the Telstra 4G Mobile Network Deal: $30 SIM Starter Pack discounted to $15 + 10% off your grocery shop once a month $30 Per 30 Day Renewal Link not supplied	$30 Per 30 Day Renewal	Link not supplied
#7	amaysim	amaysim UNLIMITED 32GB Plan 32GB data at download speeds up to 100Mbps Optus 5G in selected areas with 5G devices ex. NT Deal: Save $20 & get 18GB bonus data for first renewal when you sign up by 30.04.25. Online only. T&Cs apply $30 Per 28 Day Renewal Link not supplied	$30 Per 28 Day Renewal	Link not supplied
#8	Coles Mobile	Coles Mobile Prepaid $30 for 28 Days 32GB data On the Optus 4G Plus Mobile Network Deal: Get 32GB for $11 (incl. $19 off first renewal). Offer ends 29.04.25. T&Cs apply. $30 Per 28 Day Renewal Link not supplied	$30 Per 28 Day Renewal	Link not supplied
#9	Belong	Belong 40GB Mobile Plan 40GB data at download speeds up to 150Mbps Uses parts of Telstra’s 5G and 4G mobile networks $35/mth Min. cost $35 Go to Site	$35/mth Min. cost $35	Go to Site
#10	Optus	Optus Optus Prepaid $35 SIM 40GB Speed capped at 150Mbps Optus 5G in selected areas (exc NT) with a 5G device Deal: 40GB on first 3 recharges before 28/04/25 for new services only. Note plan changes from 28/4/2025. Fair Go Policy and T&Cs apply. $35 Per 28 Day Renewal Go to Site	$35 Per 28 Day Renewal	Go to Site
#11	Vodafone	Vodafone $49 Small SIM Only Plan 100GB data Vodafone 5G Network in selected areas with 5G devices Deal: Get 100GB for $39 (incl. 50GB bonus + $10/mth off) on the $49 Small plan. T&Cs apply. $39/mth Min. cost $39 Go to Site	$39/mth Min. cost $39	Go to Site
#12	ALDI mobile	ALDI mobile $39 Mobile Plan 65GB data at download speeds up to 150Mbps Uses parts of Telstra’s 5G and 4G mobile networks $39 Per 30 Day Renewal Link not supplied	$39 Per 30 Day Renewal	Link not supplied
#13	Boost Mobile	Boost Mobile $39 Prepaid 65GB data at download speeds up to 150Mbps Telstra 5G Network in selected areas with 5G devices Deal: Grab a $39 SIM for $13 – save $26. Hurry! Offer ends 12 May 2025. Terms Apply $39 Per 28 Day Renewal Go to Site	$39 Per 28 Day Renewal	Go to Site
#14	Telstra	Telstra $39 Pre-Paid Mobile 55GB data at download speeds up to 150Mbps Telstra 5G Network in selected areas with 5G devices Deal: Includes 40GB bonus data on first 3 recharges. $39 Per 28 Day Renewal Link not supplied	$39 Per 28 Day Renewal	Link not supplied

When it comes to value, felix is more expensive than most prepaid providers offering at least 30GB, but comes in cheaper when compared to postpaid alternatives. While felix is technically a prepaid provider, its subscription operates on a month-long expiry rather than 28 days.

felix mobile coverage

Click to Activate Interactive Map

Coverage information is collected from carriers and other third party sources. This is approximate coverage only and does not include indoor coverage. Actual speed and performance depends on your location and device. Local conditions and things like natural and artificial physical features of an area all affect your reception. Coverage © Mosaik

felix's plan is powered by the Vodafone network, which currently reaches 96% of the population. felix only has access to Vodafone's 3G and 4G connectivity, however, and can't tap into the Vodafone 5G network.

If you want to check if a certain address has Vodafone coverage, you can use our coverage checker tool to do so.

All you need to do is punch in your address when searching for a new phone plan. After you've done so and hit Search, you can jump straight to the coverage map by tapping See Coverage Map and then tapping Click To Activate Interactive Map.

This map will show you what kind of coverage you have in your area. 5G coverage is highlighted using the darkest shade of purple, 4G in the medium shade, and 3G in the lightest.

Coverage maps are only approximate, only show outdoor coverage, and may be impacted by local conditions such as buildings.

If you want to compare felix and Vodafone on more than just coverage, check out our felix vs Vodafone guide.

felix mobile plans: Support

When rating support, we consider how many channels a telco has to help its customers, rather than quality. After all, it's very tricky to access the quality of support in a meaningful way. For example, there've been times we've had both good and bad experiences with a telco's customer support. Instead, we focus on the number of avenues a telco has to help its customers to try and gauge its overall investment in support.

Here is how felix's support options compare to the competition:

felix Support Options Compared

Provider	In-store	Email	Chat	Social
felix	-			-
Telstra		-
Optus		-
Vodafone		-	-
amaysim	-
Woolworths Mobile	-	-	-
ALDI	-	-	-	-
Boost	-	-
TPG	-
Circles.Life	-

felix has a couple of options for getting in touch with its support team. For existing customers, it recommends using the live chat functionality within its app. Otherwise, customers can also do via its website. Alternatively, you can email felix at [email protected] or call felix at 1300 801 956 and leave and voicemail.

felix mobile plans: Extras

felix doesn't do too much in terms of extras, other than an international calls add-on. Here's how that compares to what other mobile providers offer:

felix Extras Compared

Provider	Perks Program	International Calls	5G	Discount Bundles	Other
felix	-		-	-	-
Telstra				-
Optus				-
Vodafone	-
amaysim	-		-	-	-
Woolworths Mobile	-		-	-
ALDI	-		-	-	-
Boost	-		-	-	-
TPG	-		-		-
Circles.Life	-	-	-	-	-

felix's plan doesn't include international calls out of the box, but for an extra $5 per month, you can add on international talk and text to over 40 destinations.

felix mobile has an international roaming pack that will set you back $20. This gets you 4GB of data, 100 texts, and 100 minutes of talk with a one-year expiry. If you're also using as much public WiFi as you can find while travelling, 4GB could even last your entire trip.

As with felix's local service, data speeds are capped to 20Mbps.

While not explicitly a customer extra, felix touts itself as a sustainable telco. The business is powered by 100% renewable electricity, achieved by investing in renewable energy projects across the country. Similarly, carbon emissions are neutralised by supporting certified Carbon Offset schemes both in Australia and internationally.

felix also says it plants one tree per subscriber, per month.

felix mobile plans: Devices

felix does not sell phones. All of its plans are SIM-only.

felix mobile FAQ

Can I try felix mobile before I buy?

You can't technically try felix before you buy, but it has a seven-day "happiness guarantee". If you sign up to felix and aren't satisfied within your first week, you can get contact customer support and get a full refund of your plan fees.

What happens if I want to cancel my felix mobile plan?

felix's plan is contract-free, so you can cancel at any time.

Do felix mobile plans include international calls?

felix's plan does not include international calls out of the box, but you can add them for an extra $5 per month.

Does felix mobile have 5G?

felix doesn't have 5G connectivity at this stage.

What about a different Vodafone-powered provider?

felix's mobile plans are powered by the Vodafone network, but there are a whole host of other small telcos where the same is true. Read our guide to smaller providers - also known as MVNOs.