How to cancel your NBN plan

By Alex Choros

Last updated 06 October 2023

Contents

In this guide:

How to cancel your NBN plan
Switching NBN providers
Does it cost anything to cancel your NBN?
Why you'd want to cancel your NBN plan
Cancelling NBN in the case of a deceased estate

We don't often think about cancelling NBN plans. Unless you're ditching the country, you just tend to switch provider without giving much thought to it.

However, given the differences between NBN technology types, there are instances where you'll actually need to cancel your NBN plan to avoid being billed twice.

For example, customers on a FTTP or Fixed Wireless connection will need to actively cancel their old NBN plan, as a new plan will just be added on a secondary service. In the case of HFC FTTN, FTTB, and FTTC, your old service will be replaced by your new plan, and your old provider should cancel your plan.

How to cancel your NBN plan

Cancelling your NBN plan is typically a case of calling up your telco or hitting them up through their live chat, although options will vary from provider to provider. To avoid down time it's best to only cancel your old plan once your new provider has taken over. A phone call tends to be the simplest option. For the most part, you'll never be able to cancel an NBN plan through an online portal.

Here's what cancellation options look like for the following telcos:

Cancelling Telstra NBN

If you want to cancel your Telstra NBN plan you can access My Telstra in a web browser and navigate to "Manage internet" under the Services section. There you'll see the option to change or cancel your plan. Unfortunately, you can't cancel your internet plan via the My Telstra App, instead you'll need to Message Telstra through the secure link.

If you cancel before 24 months are up you'll need to return your Telstra Smart Modem or pay a modem non-return fee of $200.

Cancelling TPG NBN

TPG requires 30 days notice to cancel an NBN plan. You will have to pay charges up until the end of the notice period. The best option for doing so is emailing [email protected] with your customer number in the subject line along with your name, address, and requested end date. Or you can call 13 14 23.

If you are on a six-month contract with an included modem you will need to pay an Early Termination Charge of up to $224.98 on TPG's most expensive NBN plan.

Cancelling Optus NBN

To cancel your Optus NBN plan you can either message support in the My Optus app on iOS and Android, message via your Optus My Account or call 1300 555 241 (between 8am and 7pm AEST, Monday to Friday and Saturday between 9am and 6pm AEST).

If you're cancelling before 36 months are up you'll need to pay $8.50 for the modem pro rata based on how many months are remaining. The overall modem cost is $306. This means if you leave after 12 months you'll need to pay $204 as one lump sum to cover the remaining 24 months.

Cancelling Vodafone NBN

To close your Vodafone NBN service you can call 1300 801 122 during business hours. If you're on a month-to-month plan you won't need to pay any early exit fees except for the remaining cost of any modem (which is free if you stay for 24 months). The overall cost of Vodafone's modem is $180. This means you'd need to pay $7.50 per month remaining. If you cancel after 12 months you'll need to make one payment of $90.

If you originally signed up on a 24-month contract and you decide to leave early you will need to pay an Early Termination Fee. This fee is between $40 and $350 depending on how long is remaining. The fee is reduced by 50% if you're cancelling your plan due an address change and NBN is not available at the new address.

Cancelling MATE NBN

You can cancel your MATE NBN plan by contacting customer support by phoning 13 14 13 (between 8:30am and 7pm AEST, Monday to Friday and, Saturday and Sunday between 9am and 5pm AEST). You can also visit the support page and select "chat to us" to start a live chat between customer support hours.

MATE doesn't offer pro-rata refunds so be sure to cancel before your next billing cycle starts.

Cancelling Exetel NBN

To cancel your Exetel NBN service you can call 13 39 38 during business hours (between 8:30am-5:30pm AEST, Monday to Friday). If you're on a month-to-month plan then there's not early termination charge. If you're on a contract you'll need to cancel by giving Exetel 30 days notice and pay the Early Termination Charge for the remaining months. The termination fee for a 12-month period is $299.

Cancelling Tangerine NBN

All of Tangerine's NBN plans are contract free. To cancel your Tangerine service you can either call 1800 211 112 (between 8:30am-7pm AEST, Monday to Friday and Saturday between 9am-6pm AEST) or select "Cancel NBN Service" within the Tangerine Self Care portal.

Cancelling Aussie Broadband NBN

To cancel Aussie Broadband, you'll need to call 1300 880 905 ((between 8am to midnight AEST, daily). Aussie won't let you cancel over email, as they require verbal confirmation. It offers pro-rata cancellation. If you have a Fetch set-top box you'll need to return it within 30 days or pay a non-return fee (up to $300).

Cancelling iiNet NBN

If you want to cancel your iiNet NBN plan, you can call 13 22 58 (between 8am to 10pm AEST, daily). Because your iiNet plan is charge in advance you should see any credit refunded pro rata. If you opt for iiNet's modem and don't stay connected for 24 months you will need to pay out the remaining cost of the modem at $8 pro rata based on the number of months remaining. The total modem cost is $192. This means if you leave half way through you'll need to pay $96 in one instalment to cover the 12 months.

Avoid paying two bills by confirming the cancellation

"No matter what NBN technology type you have, it is still always worth checking with your former provider as to whether your plan has been cancelled. For example, I'm on an FTTB NBN connection. The first time I swapped providers, my account at my old telco wasn't automatically cancelled. The second time I swapped providers, it was."

- Alex Choros, Managing Editor

Switching NBN providers

If you're unhappy with your current NBN plan it may be worth switching to someone new or amping up your speed tier. For most households, an NBN 50 plan will be more than sufficient but NBN 100 and NBN 250 are great options if you want more speed. You'll need an HFC or FTTP connection type to access faster than NBN 100 speeds.

Here are the cheapest NBN 50, 100 and 250 plans available on the market right now.

#1	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	MATE	MATE Ripper nbn 50/20 nbn® 49/19 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths (code RIPPER20) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#4	Exetel	Exetel Extra-value nbn50 nbn® 50/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $60.99/mth for first 6 months, then $79.99/mth. $60.99/mth Min. cost $60.99 Go to Site	$60.99/mth Min. cost $60.99	Go to Site
#5	Moose NBN	Moose NBN nbn 50/20 Premium nbn® 50/20 Mbps Unlimited Data Deal: Includes $16/mth off for first 6 months, then $79.80/month. Ends 30.06.25 $63.80/mth Min. cost $63.80 Link not supplied	$63.80/mth Min. cost $63.80	Link not supplied
#6	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#7	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#8	Swoop	Swoop nbn® Home Everyday nbn® 50/20 Mbps Unlimited Data Deal: Includes $15/mth off for 6 months with code LOVE15, $69/mth for first 6 months then $84/mth. Offer ends 30.04.25 $69/mth Min. cost $69 Link not supplied	$69/mth Min. cost $69	Link not supplied
#9	iiNet	iiNet nbn50 Liimitless nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $69.99/mth for first 6 months, then $84.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#10	TPG	TPG nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $69.99/mth for first 6 months, then $84.99/mth. T&Cs apply. $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site

#1	MATE	MATE No Worries nbn 100/20 nbn® 97/19 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#2	Southern Phone	Southern Phone nbn Fast nbn® 100/19 Mbps Unlimited Data Deal: Includes $24/mth off for 12 months! $65/mth for 12 months, then $89/mth. Offer ends 05.08.25 $65/mth Min. cost $65 Link not supplied	$65/mth Min. cost $65	Link not supplied
#3	SpinTel Editor's Pick	SpinTel Editor's Pick NBN Unlimited Premium 100 nbn® 100/18 Mbps Unlimited Data Deal: Includes $16.95 off your plan for first 6 months! $65/mth for first 6 months, then $81.95/mth $65/mth Min. cost $65 Go to Site	$65/mth Min. cost $65	Go to Site
#4	Moose NBN	Moose NBN nbn 100/20 Elite nbn® 100/20 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months, then $84.80/month. Ends 30.06.25 $65.80/mth Min. cost $65.80 Link not supplied	$65.80/mth Min. cost $65.80	Link not supplied
#5	Kogan Internet	Kogan Internet Gold Unlimited nbn® 100/17 Mbps Unlimited Data Deal: $65.90/mth for first 6 months and revert back to $83.90/mth thereafter. Offer ends 30.05.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#6	Tangerine Telecom	Tangerine Telecom Speedy NBN nbn® 100/17 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $65.90/mth for first 6 months, then $85.90/mth + 3 months BINGE. Ends 30.06.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#7	Exetel	Exetel Family nbn100/20 nbn® 100/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $65.99/mth for first 6 months, then $84.99/mth $65.99/mth Min. cost $65.99 Go to Site	$65.99/mth Min. cost $65.99	Go to Site
#8	amaysim	amaysim Unlimited nbn Fast As nbn® 100/18 Mbps Unlimited Data Deal: Includes $20/mth off for first 6 months (Incl. Standard Intro Offer), $70/mth for first 6 months, then $90/mth. Ends 30.04.25 $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied
#9	Swoop	Swoop nbn® Home Fast nbn® 100/20 Mbps Unlimited Data Deal: Includes $22/mth off for 6 months with code LOVE22, $72/mth for first 6 mths then $94/mth. Ends 30.04.25 $72/mth Min. cost $72 Link not supplied	$72/mth Min. cost $72	Link not supplied
#10	Buddy Telco	Buddy Telco Speedy nbn - Unlimited nbn® 99/16 Mbps Unlimited Data Deal: $73/month for first 6 months, then $85/month. Use promo code BUDDY100. Offer ends 18.05.25 $73/mth Min. cost $73 Go to Site	$73/mth Min. cost $73	Go to Site

#1	MATE	MATE You Beaut nbn 100/40 nbn® 97/36 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied
#2	Tangerine Telecom	Tangerine Telecom Speedy Plus NBN nbn® 100/34 Mbps Unlimited Data Deal: Includes $15/mth off for the first 6 mths, $74.90/month for first 6 months, then $89.90/month + 3 months BINGE. Ends 30.06.25 $74.90/mth Min. cost $74.90 Go to Site	$74.90/mth Min. cost $74.90	Go to Site
#3	Exetel	Exetel Power Home nbn100/40 nbn® 100/34 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $75.99/mth for first 6 months, then $94.99/mth. $75.99/mth Min. cost $75.99 Go to Site	$75.99/mth Min. cost $75.99	Go to Site
#4	Superloop	Superloop Power home nbn100/40 nbn® 100/34 Mbps Unlimited Data Deal: Incl. $16/mth off for 6 months! $79/mth for 6 mths, then $95/mth + Free Amazon eero 6+ if you stay connected for 24 mths $79/mth Min. cost $79 Go to Site	$79/mth Min. cost $79	Go to Site
#5	Swoop	Swoop nbn® Home Fast+ nbn® 100/40 Mbps Unlimited Data Deal: Includes $22/mth off for 6 months with code LOVE22, $82/mth for first 6 mths then $104/mth. Ends 30.04.25 $82/mth Min. cost $82 Link not supplied	$82/mth Min. cost $82	Link not supplied
#6	Aussie Broadband	Aussie Broadband Fast Plus nbn - Unlimited nbn® 99/33 Mbps Unlimited Data Deal: Includes $10 off for the first 6 months. Promo code BIG10. $105/mth after promo ends 30.04.25 $95/mth Min. cost $95 Link not supplied	$95/mth Min. cost $95	Link not supplied
#7	More	More Fast Plus NBN nbn® 100/34 Mbps Unlimited Data Deal: $80/mth for first 12 months for CommBank customers, then $90/mth ongoing $100/mth Min. cost $100 Go to Site	$100/mth Min. cost $100	Go to Site
#8	Origin Broadband	Origin Broadband Enthusiast+ nbn® 100 nbn® 100/34 Mbps Unlimited Data Deal: Online only sign up includes 5,000 Everyday Rewards Points & 12mths of Paramount+ when you sign up to Origin internet $110/mth Min. cost $110 Link not supplied	$110/mth Min. cost $110	Link not supplied

#1	Southern Phone	Southern Phone nbn Superfast nbn® 250/23 Mbps Unlimited Data Deal: Includes $20/mth off for 12 months! $75/mth for 12 months, then $95/mth. Offer ends 05.08.25 $75/mth Min. cost $75 Link not supplied	$75/mth Min. cost $75	Link not supplied
#2	SpinTel	SpinTel NBN Unlimited 250 nbn® 240/22 Mbps Unlimited Data Deal: Includes $9.95/mth off for the life of the plan while you stay connected to this plan. T&Cs apply $80/mth Min. cost $80 Go to Site	$80/mth Min. cost $80	Go to Site
#3	Exetel	Exetel Superfast nbn250 nbn® 220/21 Mbps Unlimited Data Deal: Includes $18/mth off for first 6 months - $80.99/mth for first 6 months, then $98.99/mth. $80.99/mth Min. cost $80.99 Go to Site	$80.99/mth Min. cost $80.99	Go to Site
#4	Swoop	Swoop nbn® Home Superfast nbn® 241/25 Mbps Unlimited Data Deal: Includes $37/mth off for 6 months with code LOVE37, $82/mth for first 6 mths then $119/mth. Ends 30.04.25 $82/mth Min. cost $82 Link not supplied	$82/mth Min. cost $82	Link not supplied
#5	Dodo Editor's Pick	Dodo Editor's Pick nbn Home Superfast Plan nbn® 250/21 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $98.90/mth. Ends 29.04.25. T&Cs apply $83.90/mth Min. cost $83.90 Go to Site*	$83.90/mth Min. cost $83.90	Go to Site
#6	Vodafone	Vodafone Home Superfast nbn® nbn® 250/21 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $84/mth Min. cost $84 Link not supplied	$84/mth Min. cost $84	Link not supplied
#7	Kogan Internet	Kogan Internet nbn250 Platinum Unlimited nbn® 250/21 Mbps Unlimited Data Deal: $84.90/mth for first 6 months and revert back to $94.90/mth thereafter. Offer ends 30.05.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#8	Tangerine Telecom	Tangerine Telecom SuperSpeedy NBN nbn® 250/21 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $84.90/month for first 6 months, then $104.90/month + 3 months BINGE. Ends 30.06.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#9	iiNet	iiNet nbn Home Superfast Liimitless nbn® 250/21 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $84.99/mth for first 6 months, then $99.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site
#10	TPG	TPG nbn Home Superfast Unlimited Plan nbn® 250/21 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $84.99/mth for first 6 months, then $99.99/mth. T&Cs apply. $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site

Does it cost anything to cancel your NBN?

There are plenty of cases where cancelling your NBN service won't cost you a single cent, you'll just need to pay your final bill. However, if you've signed a contract or are paying off hardware, you may be hit with early exit fees.

Telstra, Optus, and TPG and other telcos offer a free modem when you sign-up to an NBN plan. The plans themselves are contract free, but if you leave too quickly, you'll need to pay out the remaining value of your modem. For example, if you ditch Optus before 36 months, you'll pay $8.50 multiplied by the number of months left in the three-year term.

Why you'd want to cancel your NBN plan

For the most part, you only need to check to make sure your NBN plan has been cancelled if you're changing NBN provider, but there are a few other circumstances in which case you may need to cancel an NBN plan.

When moving house, but changing to a different provider

If you're moving house but changing provider as part of the move, you will need to contact your original provider to cancel your old plan, since you're not transferring the service to your new address.

If you're moving address, but your new premise isn't connected to the NBN yet

Although it's unlikely there's a small chance your new location may not have NBN connectivity yet, so you may need to cancel your NBN plan. While some providers will swap you over to cable or ADSL while you wait for NBN, this isn't always possible. Some providers only sell NBN plans, and offer no other technology type.

If you're switching to an alternative such as home wireless broadband or mobile broadband

When you switch from NBN to an alternative such as home wireless broadband or mobile broadband, you'll need to cancel your existing NBN plan yourself, as there are no automatic mechanisms for this process, as when changing from one provider to another.

Here are the cheapest 5G home wireless plans organised by speed tier.

If you decide to choose a plan capped at 50Mbps, this means it's the equivalent of NBN 50, however, you may experience slightly slower speeds during peak hours. This is a great option if you're either conscious of the price or you know you won't use over 50Mbps.

Here's pricing for 5G home internet plans capped at 50Mbps:

#1	SpinTel	SpinTel 5G Unlimited Wireless Broadband (50Mbit) Wireless 50 Mbps Unlimited Data Deal: Incl. $10/mth off for 6 mths! $49/mth for the first 6 mths, then $59/mth. $25 upfront postage for rental modem also apply $49/mth Min. cost $74 Link not supplied	$49/mth Min. cost $74	Link not supplied
#2	iiNet	iiNet 5G Home Broadband Plus Wireless 50/16 Mbps Unlimited Data Deal: Includes $10/mth off for first 6 months, then $59.99/mth. Offer available until withdrawn. $49.99/mth Min. cost $49.99 Go to Site	$49.99/mth Min. cost $49.99	Go to Site
#3	TPG	TPG 5G Home Broadband Plus Wireless 50/16 Mbps Unlimited Data Deal: Includes $10/mth off for 6 months! $49.99/mth for first 6 months, then $59.99/mth. Available until withdrawn. T&C apply. $49.99/mth Min. cost $49.99 Go to Site	$49.99/mth Min. cost $49.99	Go to Site
#4	Vodafone	Vodafone 5G Home Internet Plus Plan Wireless 50/16 Mbps Unlimited Data Deal: Includes $10/mth off for first 6 mths + Save $5/mth when you already have a mobile phone plan with Vodafone $55/mth Min. cost $55 Link not supplied	$55/mth Min. cost $55	Link not supplied
#5	Optus	Optus Optus Plus Everyday 5G Wireless 45/11 Mbps Unlimited Data $69/mth Min. cost $69 Link not supplied	$69/mth Min. cost $69	Link not supplied
#6	Yomojo	Yomojo 5G Internet 50 Wireless 43 Mbps Unlimited Data $69.90/mth Min. cost $69.90 Link not supplied	$69.90/mth Min. cost $69.90	Link not supplied

If you choose a plan capped at 100Mbps, this means it's the equivalent of an NBN 100 plan, however, you may experience slightly slower speeds during peak hours. This is a great option for households with multiple members who regularly connect to the internet at the same time.

Here's pricing for 5G home internet plans capped at 100Mbps:

#1	TPG Editor's Pick	TPG Editor's Pick 5G Home Broadband Premium Wireless 100/18 Mbps Unlimited Data Deal: Includes $10/mth off for 6 months! $54.99/mth for first 6 months, then $64.99/mth. Available until withdrawn. T&C apply. $54.99/mth Min. cost $54.99 Go to Site	$54.99/mth Min. cost $54.99	Go to Site
#2	SpinTel	SpinTel 5G Unlimited Wireless Broadband (100Mbit) Wireless 100 Mbps Unlimited Data Deal: Incl. $10/mth off for 6 mths! $59/mth for the first 6 mths, then $69/mth. $25 upfront postage for rental modem also apply $59/mth Min. cost $84 Link not supplied	$59/mth Min. cost $84	Link not supplied
#3	iiNet	iiNet 5G Home Broadband Premium Wireless 100/18 Mbps Unlimited Data Deal: Includes $10/mth off for first 6 months, then $69.99/mth. Offer available until withdrawn. $59.99/mth Min. cost $59.99 Go to Site	$59.99/mth Min. cost $59.99	Go to Site
#4	Vodafone	Vodafone 5G Home Internet Premium Plan Wireless 100/18 Mbps Unlimited Data Deal: Includes $10/mth off for first 6 mths + Save $5/mth when you already have a mobile phone plan with Vodafone $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#5	Yomojo	Yomojo 5G Internet 100 Wireless 75 Mbps Unlimited Data $75.90/mth Min. cost $75.90 Link not supplied	$75.90/mth Min. cost $75.90	Link not supplied
#6	Optus	Optus Optus Plus Everyday Fast 5G Wireless 87/15 Mbps Unlimited Data $79/mth Min. cost $79 Link not supplied	$79/mth Min. cost $79	Link not supplied

Telstra, Optus, Yomojo and SpinTel currently offer uncapped plans. These can go as fast as network conditions allow but exact speeds will depend on your coverage and congestion. Generally, though we have found 200Mbps is a pretty safe average.

#1	SpinTel	SpinTel 5G Unlimited Wireless Broadband Wireless 240 Mbps Unlimited Data Deal: Incl. $10/mth off for 6 mths! $79/mth for the first 6 mths, then $89/mth. $25 upfront postage for rental modem also apply $79/mth Min. cost $104 Link not supplied	$79/mth Min. cost $104	Link not supplied
#2	Telstra	Telstra 5G Home Internet - 1TB Wireless 300/30 Mbps 1000GB Data $85/mth Min. cost $85 Link not supplied	$85/mth Min. cost $85	Link not supplied
#3	Optus Editor's Pick	Optus Editor's Pick Optus Plus Entertainer Superfast 5G Wireless 210/20 Mbps Unlimited Data Deal: Intro Offer - $89/mth for 6 mths on this plan (normally $99/mth). T&Cs apply. $89/mth Min. cost $89 Link not supplied	$89/mth Min. cost $89	Link not supplied
#4	Yomojo	Yomojo 5G Internet Max Wireless 225 Mbps Unlimited Data $95.90/mth Min. cost $95.90 Link not supplied	$95.90/mth Min. cost $95.90	Link not supplied

Note: 5G home wireless is availability depends on whether you have 5G coverage in your area.

Cancelling NBN in the case of a deceased estate

Sadly, sometimes it is necessary to cancel an NBN plan that isn't your own. Losing a loved one is difficult, so telcos - for the most part - try to make cancelling any service as easy as possible.

You may need to provide a completed bereavement form - such as in the case of Telstra and Optus, and one or more of the following forms of documentation:

A document to confirm you can act as a representative, such as statutory declaration or a letter from a lawyer or solicitor administering the will
A document to confirm your identity, such as a passport, drivers' license, marriage certificate, or birth certificate
A document to act as proof death, such as a death certificate, funeral bill, or death notice

In some cases, a statutory declaration form may be enough. The telco will let you know if you need to return any equipment.