This document (the “Agreement”) contains terms and conditions between your Company (“you”, “your” or “Partner”) and WhistleOut Pty Limited (“WhistleOut”, “us”, “we”, “our”) that govern your participation in the WhistleOut Partner Program (“Partner Program”).
For the Program and provision of services to commence, the Partner is required to fill up and sign a Partner Service Order covering the services (“Service Order”). Each Service Order entered into pursuant to this Agreement shall be governed by and construed in accordance with the terms and conditions of this Agreement, and each Service Order shall be deemed to incorporate the terms and conditions of this Agreement. To the extent the terms and conditions of this Agreement and the terms and conditions of any Service Order conflict, the terms and conditions of this Agreement will take precedence and control, unless the Service Order specifically states, with respect to a particular provision, that the provision in the Service Order is meant to control. Service Orders are intended to describe, among other things, the services to be provided by WhistleOut to the Partner, the scope and specifications of support, applicable service levels, service charges and/or revenue share, and any assumptions that govern the performance of the Services.
The following services are available to our Partners under the Program:
a. Deliver to us the Materials in a format specified by us no later than the agreed delivery date, to enable us to create Service Web Pages, Template HTML pages and functionality as suitable for integration as Service Web Pages. These should include your company logo, hero font and hero brand colour.
b. During the term of the Agreement and the Service Order, permit your brands to be displayed on the Service Web Pages (in accordance with the Materials you provided) and, as may be relevant the Widget, on the WhistleOut Website (including for these purposes any other domains, platforms or sites of WhistleOut) and in any marketing or advertising undertaken by WhistleOut in relation to its websites, platforms and domains.
c. Send within five (5) business days of receipt by email to [email protected] or such other email address we may specify all pre or post-sales queries or complaints regarding WhistleOut, the Service, the results of the searches provided by the Service, any Supplier or any of the Selected Products regardless of the means by which you receive such queries or complaints.
d. Allow the display of promotional widgets and direct links to your website to generate visitors to the Service Web Pages, including, but not limited to (i) WhistleOut widgets; (ii) links to the Service Webpages; (iii) articles to promote the categories of products and services specified in the Service Order; and (iv) WhistleOut content and technical related content pages.
a. Use the Service Web Pages or WhistleOut Website in a manner that uses excessive resources or is likely to prejudice the efficient operation of the WhistleOut Website and the Service.
b. Use any method or process to consolidate or combine any WhistleOut Website or Service Web Pages (and as may be relevant the Widget) content with any other content, data, information, images, or material.
c. Use any method or process (including data scraping, collection or accumulation tool, robot, spider or scripted responses) for the purpose of obtaining, processing, copying, replicating, distributing, reconfiguring, republishing, viewing, assessing, analysing, modifying or repackaging the Widget or WhistleOut Website or Service Web Pages content.
d. Make statements or representations about WhistleOut, the Service, the results of the searches provided by the Service, any Supplier or any of the Selected Products which are inaccurate, misleading or deceptive (or may be so) or which would otherwise give rise to legal liability or affect (in a pejorative way) the reputation, goodwill, business or standing of WhistleOut or any of its Related Bodies Corporate.
Make available on any website, domain, platform, electronic interface or facility directly or indirectly owned, controlled or operated by (or on behalf of) the Partner or any Related Body Corporate of it, or their affiliates, partners, connected persons, licensees or agents, any product or service or offering equivalent, similar to or which would or might compete with the Service or business of WhistleOut in respect of the comparison of telecommunications (including mobile plans) and/or internet (including broadband plans offered by any retail service provider, internet service provider or concerning the nbn™) products and/or services (whether specific or bundled) which are available from time to time in or from the Territory.
a. These Service Web Pages will be located at a Website Subdomain and will be operated, hosted, and managed by us independently of your Website, using WhistleOut infrastructure and web servers not visible to search engines. The Partner’s Website (and as may be relevant the Widget) will include direct follow links to the Selected Products pages on the Widget or the Service Web Pages.
b. The Widget or Service Web Pages will contain a “powered by WhistleOut” tagline plus WhistleOut logo and include a link to the WhistleOut Website.
c. You must seek and obtain the prior written approval (not to be unreasonably withheld) if you wish or propose to publish (directly, indirectly or syndication) any article or opinion piece or editorial or other content on the Partner Website, relevant domain or email where it concerns a single Supplier or its products or services. In the event that there are commercial link/s or widget/s within the content published by the Partner, WhistleOut’s consent should be secured before publication of the commercial links or widgets.
d. We may disable (permanently or temporarily) or modify, at any time, any links or functionality of the Service Web Pages and/or the Widget so that they do not appear and/or re-direct a user so that they land on another page, site or location (which may be the WhistleOut Website). This will enable us to inform the relevant Supplier and to assess and determine whether any such proposal or outcome will facilitate quality traffic generation and maintain or increase conversion rates. This is in the context that different Suppliers have differing tolerance levels and requirements with respect to traffic generation and as regards budgets and expenditure. You will not do or omit to do anything without first obtaining such approval and agree to take all steps required by WhistleOut or a Supplier with respect to such matters.
e. WhistleOut is responsible for entering and maintaining the relevant data, content and information (being plan data and content on the WhistleOut Website) presented on the Widget or the Service Web Pages. You acknowledge and agree that WhistleOut uses information supplied by Suppliers in good faith without making any further enquiries into its accuracy and WhistleOut is not liable to the Partner or to any third party for any information provided by a Supplier and made available as part of the Service that is (or may be) inaccurate, misleading or deceptive or which would otherwise give rise to legal liability.
f. The selection of search criteria used by the Service, the Suppliers and Selected Products included as part of the Service, the methods of ranking the Selected Products and the method and style of presentation of data and content on the Service Web Pages (and as may be relevant the Widget) are all at the sole discretion of WhistleOut.
g. You acknowledge that the Suppliers are not the only suppliers of the Selected Products in the Territory and that there may be other products or services available in the Territory of the same or similar kind as the Selected Products but which are not included in the Service.
a. The Parties are respectively responsible for compliance with all applicable Regulatory Requirements, including with respect to our respective activities in the context of the provision of the Service and the Service Web Pages (and as may be relevant the Widget) as well as operation of the Partner’s Website.
b. The Parties will include such reasonable disclosures, disclaimers, qualifications and information on the Service Web Pages (and as may be relevant the Widget) and Partner’s Website as reasonably required by either of us from time to time to minimise liability at law and for the purposes of complying with all Regulatory Requirements.
c. Each Party will promptly notify each other of any users’ and/or regulatory authorities’ queries or complaints regarding the Service, the Service Web Pages (and as may be relevant the Widget) or the Partner’s Website actually received by it (by whatever means of receipt).
d. The Parties are duly compliant with all applicable laws, regulations and relevant regulatory requirements including, but not limited to: the Australian Consumer Law; the Privacy Act 1998(Cth) and Australian Privacy Principles; the Spam Act 2003(Cth); the Do Not Call Register Act 2006 (Cth); and the Telecommunications Consumer Protection Code C625:2012 (TCP Code).
a. Click Revenue means the net amount of revenue actually received by WhistleOut in respect of a Reporting Period for Completed Click-throughs in that Reporting Period.
b. Completed Click-through means an application for, enquiry concerning or purchase of a Selected Product by a visitor via the Service Web Pages (or Widget as relevant) which is thereby routed through to the Supplier’s relevant website, domain or platform in respect of pertinent Selected Products. This usually occurs when a visitor clicks a go or go to site button for the Supplier concerned.
c. Revenue means Click Revenue actually received by WhistleOut in a given Reporting Period in respect of the Service Web Pages as the case may be or the context requires. For the avoidance of doubt, Revenue does not include WhistleOut’s Share of Revenue after its calculation from the original Revenue (to avoid double-counting).
a. Visitor numbers to the Website Sub-Domain per Selected Product
b. Service Web Page view numbers per Selected Product
c. Revenue per Selected Product
d. Yield per visitor to the Website Sub-Domain
e. Revenue per Supplier; and
f. Revenue by referrer.
a. It owns and/or has a right to use (whether under licence or otherwise) the WhistleOut IP that is to be incorporated into and used in respect of the Service Web Pages (excluding the Partner’s Materials, Partner IP, Intellectual Property Rights of third parties and trademarks and logos of Suppliers used for comparison purposes) and such incorporation and use will not infringe the Intellectual Property Rights of any person;
b. It has a right (whether under ownership, licence or otherwise) to permit Partner to use the WhistleOut IP in accordance with the terms of this Agreement; and
c. No legal proceedings have been threatened or instituted by any third party against WhistleOut for the infringement of its Intellectual Property Rights or seeking to challenge the ownership of or right to use the WhistleOut IP that is to be incorporated into the Service Web Pages and it is not aware of any circumstances that are likely to give rise to any such proceedings or disputes.
a. You (and/or your Related Bodies Corporate) own and/or have a right to use (whether under licence or otherwise) the Partner IP that is to be incorporated into the Service Web Pages (plus the Widget as relevant) and such incorporation will not infringe the Intellectual Property Rights of any person;
b. You have the right (whether under ownership, licence or otherwise) to permit WhistleOut to use and modify as relevant (on a royalty free basis) the Partner’s IP in accordance with the terms of this Agreement; and
c. No legal proceedings have been threatened or instituted by any third person against the Partner for the infringement of its Intellectual Property Rights or seeking to challenge the ownership of or right to use and modify as relevant the Partner IP that is to be incorporated into the Service Web Pages (plus the Widget as relevant) and you are not aware of any circumstances that are likely to give rise to any such proceedings or disputes.
a. Either Party materially breaches this Agreement and such breach is either incapable of remedy or the defaulting party fails to remedy such material breach within 20 Business Days of receiving a notice in writing from the other party specifying the action required of the defaulting party to remedy the material breach;
b. Either Party engages in behaviour which breaches a Regulatory Requirement or commits a fraudulent act or omission;
c. A director of either Party is the subject of a banning order or disqualification order or a State or Territory prohibited order;
d. Either Party has an administrator, liquidator or provisional liquidator appointed to it;
e. Either Party resolves to wind up or is subject to an order to wind up (other than for voluntary reconstruction);
f. Either Party has a receiver, receiver and manager or official manager properly appointed to it or in respect of a substantial proportion of its assets or undertakings;
g. A court or tribunal makes an order that either party be wound up in insolvency, unless that party successfully appeals such order.
a. The Partner defames, ridicules, brings into disrepute or otherwise affects the reputation (in a pejorative manner) of WhistleOut, its partners, Suppliers, Related Bodies Corporate or any of their employees, officers or personnel;
b. Traffic quality is or has been low which is or has been driving down conversion rates for Suppliers and this is not rectified to the reasonable satisfaction of WhistleOut within 30 days of the date of a notice from WhistleOut to the Partner to that effect; or
c. Traffic volumes (number of transaction clicks) are not meeting the benchmark requirements of WhistleOut from time to time and this is not rectified to the reasonable satisfaction of WhistleOut within 30 days of the date of a notice from WhistleOut to the Partner to that effect.
a. as specifically provided in this Agreement;
b. to the extent permitted or required by law and provided first that reasonable notice (where practicable) of the proposed disclosure has been provided to the other party;
c. to the extent reasonably and necessarily required to perform any other party’s obligations under this Agreement; or
d. where the information is or becomes public knowledge, but not if it becomes public knowledge because a party has breached an obligation of confidentiality, and such public knowledge is notified and agreed in writing by the parties.
The Parties acknowledge and agree that:
Nothing stated in this Agreement or any circumstances associated with it or its performance will be construed as constituting WhistleOut and the Partner as partners or joint venturers, or as creating or giving rise to any relationship of employer and employee, master and servant, principal and agent or any fiduciary relationship between WhistleOut and the Partner.
Notwithstanding any other provision in this Agreement, no default, delay or failure to perform on the part of any party (except in relation to a payment or indemnification provision) will be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due entirely to causes beyond the reasonable control of the party charged with such default, including, but not limited to a Force Majeure Event.
All notices and consents required or permitted to be given under this Agreement (Notice) must be in writing and given by personal service, mail (postage prepaid) or email to the parties at their respective specified addresses or to such other address as either party may designate to the other by written notice.
Neither party may assign or otherwise transfer this Agreement or any rights or obligations under this Agreement without the prior written consent of the other party.
WhistleOut reserves the right to modify any of these terms and conditions herein at any time at WhistleOut’s sole discretion. Such modification shall take effect upon posting to WhistleOut’s website. Your continued participation in the Partner agreement after publication of said modification will constitute binding acceptance of the change.
Any failure or delay by one party to compel performance by another party of any of the terms and conditions of this Agreement does not constitute a waiver of those terms or conditions, nor does it affect or impair the right of the first party to enforce them against the other party at a later time or to pursue remedies it may have for any subsequent breach of those terms or conditions.
Any provision of this Agreement which is prohibited, unenforceable or invalid in whole or in part is only ineffective to the extent of the prohibition, unenforceability or invalidity and this does not affect the remaining part of that provision or the other provisions of this Agreement, which will continue in full force and effect.
This Agreement may be executed in one or more counterparts executed by one or more of the parties, each of which counterparts will constitute the one agreement which will be binding on all the parties when one such counterpart has been executed by each party.
The terms of this Agreement are governed by and shall be construed in accordance with the laws of the State of New South Wales, Australia and the parties submit to the non-exclusive jurisdiction of the Courts of New South Wales, Australia.