- Internet Provider of the Year - Tangerine
- Best Unlimited NBN Provider - Tangerine
- Best Fixed Wireless NBN Provider - Tangerine
- Best Premium NBN Provider - Dodo
- Best Satellite NBN Provider - SkyMesh
- Best Mobile Broadband Provider, High Use - Tangerine
- Best Mobile Broadband Provider, Everyday Use - Vodafone
- Best 4G Home Wireless Broadband Provider - TPG
- Best 5G Home Wireless Broadband Provider - Optus
- Best Internet Promotion - Aussie Broadband
Welcome to the 2024 WhistleOut Awards, where we recognise the service providers and phone companies that presented the best telco plans, products & promotions to Australians over the last year.
In today’s competitive telecoms industry, the winning service providers stand out for their consistency in offering consumers great value, with the winning phone companies delivering devices of the best quality and value.
You can find the winners of WhistleOut's Internet Provider categories below, or check out the winners of WhistleOut's Mobile Provider and Phone categories!
Further details about the awards and how they are judged can be found here.
2024 Internet Winners
Internet Provider Of The Year
Dubbed Australia’s ‘juiciest’ provider of NBN, Tangerine Telecom is a smaller NBN provider with some big infrastructure behind it. Part owned by Commonwealth Bank and using parts of Telstra’s 5G and 4G mobile network and Vocus infrastructure for NBN, it’s no surprise that it's seen to be so reliable. While Tangerine may not be the first name that comes to mind when people think about internet providers, it's a business that's growing fast and regularly ends up in our editor's picks for the best NBN plans each month. Competitive pricing and reliable value are key components of Tangerine's offering, which is all that many people want, making Tangerine a deserved back-to-back winner of the WhistleOut's Internet Provider of the Year award.
Best Unlimited NBN Provider
As the back-to-back winner of WhistleOut's Internet Provider of the Year award, Tangerine is clearly a great choice for NBN services. Part of the reason it took top spot is thanks to winning the Best Unlimited NBN Provider award for the fifth straight year thanks to its approach of providing simple and affordable plans.
Runner Up:Exetel
Best Premium NBN Provider
Dodo is making some big strides in NBN provision, offering consumers great value and speeds. If you're looking for a competitive, fast NBN provider, Dodo's low-cost, no-frills plans are great options.
Runner Up:Exetel
Best Fixed Wireless NBN Provider
Just like the Unlimited NBN category Tangerine has won the Best Fixed Wireless NBN award for the firth year in a row. When it comes to affordable NBN plans it's hard to go past Tangerine. The company consistently delivers some of the best options on the market week in and week out.
Runner Up:Dodo
Best Satellite NBN Provider
SkyMesh is the first provider to win a WhistleOut award category six years in-a-row, having taken out the Best Satellite NBN Provider gong once more. SkyMesh is your first choice for quality internet services in regional Australia and has always been a strong provider of satellite internet plans.
Runner Up:Activ8me
Best Mobile Broadband Provider, High Use
While Tangerine is clearly a strong provider of NBN plans, the company also offers great value when it comes to mobile broadband. Providing flexibility and large data packages at affordable prices, Tangerine has won the 2024 Best Mobile Broadband Provider, High Use award.
Runner Up:Belong
Best Mobile Broadband Provider, Everyday Use
Vodafone takes home the Best Mobile Broadband Provider, Everyday Use award for the second time, having won before in 2020. Vodafone has consistently offered compelling mobile broadband plans for all data appetites and is a great choice for people needing to get online while on the go.
Runner Up:Telstra
Best 4G Home Wireless Broadband Provider
TPG has been very successful in this year's WhistleOut Awards, winning the gong for Mobile Provider of the Year for the second year running. However, TPG has also proved itself to be one of the most competitive and consistent home internet providers and this year also takes home the award for Best 4G Home Wireless Broadband. With consistently strong speeds at competitive prices, TPG is a great option for people looking for an NBN alternative.
Runner Up:Vodafone
Best 5G Home Wireless Broadband Provider
The last 12 months have really seen 5G Home Wireless Broadband become a strong and widely available competitor to NBN services, which has prompted the introduction of this award category. Offering strong speeds at competitive prices, the Optus 5G Home Wireless plans consistently offered great value throughout the 12 months, making Optus a clear winner of this category.
Runner Up:Telstra
Best Internet Promotion
Aussie Broadband's EOFY offer allowed customers to save up to $20/mth for 12 months on nbn100 and faster plans. Not only is Aussie Broadband known for great customer service and technical support, this great promo outperformed regular 6-month discount offers in the market with its 12-month offer duration.
About the Awards
About the Awards The WhistleOut Awards recognise the telco businesses that have consistently provided Australians with the best plans over the last year. The awards also highlight the best promotions and phone products released during that period.
WhistleOut’s mission is to help Australians find better phones and internet, and make better telco decisions. We know it can be a complicated and confusing industry with so many providers, plans and products that it’s easy to get lost and difficult to know who to trust.
That’s where the WhistleOut Awards come in. They aim to cover the different types of phone and internet use cases that apply to most Australians, and show which providers have most consistently offered the best plans over 12 months (July-June). The awards also acknowledge the best phones that have been brought onto the market over the year, and provide a great starting point for anyone looking to make a smart telco change.
Judging Criteria
The WhistleOut Awards are aimed at finding the best providers for different phone and internet needs on a national level.
We have reviewed the biggest cross section of providers possible, including the top 10 service providers in each category, many smaller providers, and the full range of phone manufacturers available in Australia. The top ten service providers typically cover 80% or more of Australia’s phone and internet plans.
The WhistleOut Award categories for phone and internet plans are judged by awarding 3, 2 and 1 points to the providers of the three best plans in each category on a monthly basis, (July 2023 - June 2024). The award winners are the providers with the highest number of points at the end of the 12-month period. In case of a tie, winners are chosen based on the number of 1st positions, then 2nd positions, then 3rd positions they achieved in that category over the course of the year. A provider can receive points for multiple plans in a category if their plans best match the award criteria.
The exceptions to this judging process are the Best Promotion awards and the Sustainability award. The Best Promotion awards are given to the single best promotion over the 12-month period as judged by WhistleOut’s in-house panel of experts. The Sustainability award was judged by a panel, based on submissions from telcos.
The WhistleOut phone awards are judged by our team of editorial experts who have reviewed the majority of new phones brought out over the last 12 months. Key judging considerations include price, performance, battery, screen, camera, design and the overall user experience.
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