“Do you want to add our modem or will you configure your own?” This question strikes fear in the hearts of many who aren't particularly tech-savvy. It's one thing to sign up for a new broadband service but another entirely to configure your own modem. Or is it?
Tweaking the settings of your existing modem so it's compatible with your new internet service or NBN plan isn't as tricky as it seems. And to prove it, we'll walk you through it step by step so you can save a few dollars plus extend your current modem's lifespan.
How to configure your own modem
It goes without saying each internet provider and modem or modem-router will be configured slightly differently. It would take HOURS to cover each device type and every provider so instead we'll walk you through the basic steps to get you connected.
- Ensure all your modem cables are connected and plugged in. Turn on your modem and wait at least five minutes for it to boot up
- Once you have received confirmation your new NBN plan is up and running, usually via text or email, connect to the WiFi network on the device you plan to configure your modem with. We recommend using a laptop or a tablet as opposed to a phone for better usability.
NOTE: This will connect your device to the modem but you won't be able to access the internet yet to browse normally. This is because you haven't set up your modem or modem-router yet. - Open your preferred internet browser. The most popular browsers are Google Chrome, Internet Explorer, Firefox, Safari, Microsoft Edge, Bing and Opera.
- In the URL bar across the top enter the gateway IP address located on the back of your modem. It will look something like this: 192.168. 1.1 Gateway addresses are designed to load despite having no internet connection. There are a vast number of gateway addresses per modem/modem-router. If you're unsure what yours is or it doesn't work, we recommend searching online what your modem model number is.
- When you are prompted, enter your modem's username and password in the fields provided to log into your modem's network. These details can typically be found on the back of your modem or modem-router, assuming you haven't changed them.
- Once you log in, you'll see a homepage with a range of different sections. These may be titled something like Basic and Advanced with tabbed sections like Network Map, Wireless or WiFi Control, Parental Controls and 5G (if your modem has that capability).
NOTE: Some providers may not require this step, for example, Aussie Broadband. Depending on your connection type, simply resetting the router should be enough. - Look for the section that asks for your Username and Password. Because your modem is still set up/configured to your old network, you'll want to replace these details with your new internet name and password provided by your new ISP. This won't be the Network Name or Password on your modem/modem router.
- If you have followed all these steps correctly, congratulations! Your modem will be configured and your internet status in the gateway will read connected. If not, we recommend reaching out to your ISP. In some cases, they may not have finalised the process on their end or can help you troubleshoot from here.
Common gateway IP addresses
Below is a list of some of the most common gateway IP addresses for specific modems:
D-Link:
- 192.168.1.1
- 192.168.0.1
- 192.168.0.10
- 192.168.0.101
- 192.168.0.30
- 192.168.0.50
- 192.168.1.254
- 192.168.15.1
- 192.168.254.254
- 10.0.0.1
- 10.0.0.2
- 10.1.1.1
- 10.90.90.90
Huawei:
- 192.168.1.1
- 192.168.0.1
- 192.168.3.1
- 192.168.8.1
- 192.168.100.1
- 10.0.0.138
MSI:
- 192.168.1.254
Netgear:
- 192.168.0.1
- 192.168.0.227
NetComm:
- 192.168.1.1
- 192.168.10.50
- 192.168.20.1
- 10.0.0.138
Seimens:
- 192.168.1.1
- 192.168.0.1
- 192.168.1.254
- 192.168.2.1
- 192.168.254.254
- 10.0.0.138
- 10.0.0.2
TP-Link:
- 192.168.1.1
- 192.168.0.1
- 192.168.0.254
When can't I configure my own modem?
There are a few instances where you may need a new modem instead of configuring your current modem. These include:
- Your current modem is too old
- You're switching to the NBN for the first time
- Your modem isn't fast enough for high-speed NBN
- You may need a specific modem type like a 5G-compatible modem
- You may want a modem with 4G backup and your current hardware doesn't offer that
Some providers may also insist you purchase their modem to ensure it works correctly, enable features like 4G backup, and minimise troubleshooting.
BYO modem configuration instructions
Some providers offer customers instructions for configuring their own modem. Below are links to a few helpful provider-specific configuration guides:
How to configure your own modem FAQS
What does modem configuration mean?
Configuring your modem means properly setting it up to receive and distribute your internet connection.
How long does it take for a modem to connect to NBN?
A modem or modem-router provided by your ISP should only take a few minutes to set up. Configuring your current modem with your new network could take anywhere between a few minutes to up to half an hour to set up.
Can you buy and set up your own modem?
Yes, you can use your own modem. Unless your chosen modem isn't compatible with the NBN or your ISP specifically states you need to use their modem with their internet service, there's no reason why you can't purchase and configure your own modem or modem-router. If you're unsure what NBN connection type you have, check out our guide.
How often should you replace your modem?
Every piece of hardware has a lifespan. The general rule of thumb for modems is to replace them between two and five years. Higher-end models usually last longer than cheaper models so they can get away with up to five years.
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